Right of Withdrawal

Withdrawal Policy
A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods. To exercise your right of withdrawal, you must notify us

LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
+43 (0) 720 270 533

by means of a clear statement (e.g., a letter sent by post or email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Return package:
If you wish to exercise your right of withdrawal or return damaged goods, you can print a return shipping label at the following link:https://lebensform.shipping-portal.com/rp/

Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your withdrawal notice. For this reimbursement, we will use the same payment method you used for the original transaction unless you have expressly agreed otherwise; in no case will you be charged fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics, and functioning.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*).
– Ordered on (*)/ received on (*).
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if this form is submitted on paper)
– Date
—————————————
(*) Strike out what does not apply.

Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for which an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the supply of alcoholic beverages whose price was agreed upon at the time of contract conclusion but which can only be delivered at least 30 days after contract conclusion and whose current value depends on fluctuations in the market over which the entrepreneur has no control;
for the supply of newspapers, magazines, or periodicals, except for subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
for the delivery of goods which have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Right of withdrawal for consumers for a contract concerning multiple goods ordered by the consumer as part of a single order but delivered separately

Right of withdrawal instruction
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must notify us

LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
+43 (0) 720 270 533

by means of a clear statement (e.g., a letter sent by post, fax, or email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.

Simple withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
– An LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
– I/We () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods ()/the provision of the following service ():
– Ordered on ()/received on ():
– Name of consumer(s):
– Address of consumer(s):
– Signature of consumer(s) (only for notifications on paper):
– Date:
—————————————
(*) Delete as appropriate.

Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can perish quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded but which can only be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, magazines or illustrated periodicals except for subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the delivery of goods which, due to their nature, have been inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Right of withdrawal instruction for consumers for a contract concerning the delivery of goods in multiple partial shipments or pieces

Right of withdrawal instruction
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece. To exercise your right of withdrawal, you must inform us

LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
+43 (0) 720 270 533

by means of a clear statement (e.g., a letter sent by post, fax, or email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value results from handling the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.

Simple withdrawal form
(If you wish to withdraw from the contract, please complete this form and send it back.)
– To LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*).
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(\*) Delete as appropriate.

Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can perish quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded but which can only be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, magazines or illustrated periodicals except for subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the delivery of goods which, due to their nature, have been inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery;

Right of withdrawal instruction for consumers for a contract regarding the regular delivery of goods over a fixed period

Right of withdrawal instruction
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the first goods. To exercise your right of withdrawal, you must inform us

LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
+43 (0) 720 270 533

by means of a clear statement (e.g., a letter sent by post, fax, or email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value results from handling the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.

Simple withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email address and, if available, fax number]:
– I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():
– Ordered on () / received on ():
– Name of consumer(s):
– Address of consumer(s):
– Signature of consumer(s) (only if this form is submitted on paper):
– Date:
—————————————
(*) Delete as applicable

Exclusion or Early Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of contract conclusion, but which can only be delivered no earlier than 30 days after the contract conclusion and whose current value depends on market fluctuations beyond the control of the entrepreneur;
for the delivery of newspapers, magazines, or periodicals, except for subscription contracts.

The right of withdrawal expires prematurely in contracts

for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal was removed after delivery;
for the delivery of goods which, after delivery, due to their nature, have been inseparably mixed with other goods;
for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.

Right of Withdrawal for a Contract Concerning the Supply of Digital Content Not Delivered on a Tangible Medium
WRight of Withdrawal
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us ([Insert: Name/Company, Address, Telephone number, Email address, and, if available, fax number.
You may also use the shortcode LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at
+43 (0) 720 270 533

for this purpose and save the address in the DE settings.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send your communication exercising the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Simple Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To LebensForm
Weistracher Straße 37
3352 St. Peter in der Au
shop@lebensform.at :
– I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
– Ordered on ()/received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as applicable.

Exclusion or Early Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not supplied on a tangible medium and for whose production an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have begun to perform the contract only after you have given your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal with the beginning of contract fulfillment by us. We point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.


Cancellation Policy for Trainings and Events

Changes to the Event Program / Event Cancellation

Due to long-term planning, organizational changes to the program may occur. The realization of an event also depends on a minimum number of participants. Therefore, LebensForm reserves the right to make changes to course days, start times, dates, venues, consultation appointments, trainers, as well as possible cancellations of events (consultations).

Participants will be informed in a timely and appropriate manner. In the event that an event (consultation) is canceled due to illness of the trainer or other unforeseen circumstances, there is no entitlement to the execution of (parts of) the event or consultation. No compensation for incurred expenses or other claims against LebensForm can be derived from this. The same applies to necessary short-term rescheduling or changes to the schedule.

If an event must be canceled, already paid event fees will be refunded without deductions. The refund will be made by bank transfer to an account provided in writing by the participant.

Cancellation conditions

Cancellations of booked events can only be accepted in writing (including by email) or in person. The cancellation becomes effective on the day it is received by LebensForm. The following cancellation conditions generally apply:

Cancellations up to 4 weeks before the event start datefree of charge
Cancellations from 4 weeks up to 10 calendar days before the event start date50% of the event fee
Cancellations from 9 calendar days before the event start date100% of the event fee (this also applies in the case of agreed partial payments)